Frequently Asked Questions about Pristine Carpet Cleaning Killeen services

Although our typical drying times average two to four hours it ultimately depends on humidity levels, airflow and the type of carpet. While the carpets may be damp after cleaning you can walk on it as soon as we are finished. Wear clean tennis shoes or white socks to avoid re-soiling. If drying time is a concern, ask us about how you can rent air movers from us. 

Once you know it’s time for a carpet cleaning, book online or give us a call to schedule an appointment. If you have large furniture in your rooms they should be moved before we arrive. However, we will be happy to help with any small furniture like tables, chairs, and etc. It is to our discretion on what we will and will not move. After the items are moved, sit back and relax and we'll take care of the rest from there.

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

Yes, we will now service apartment complexes as long as we have proper access and parking to reach the unit. 

Yes. Sometimes cats and dogs have accidents and while we can’t guarantee 100% removal every time, there is a lot we can do to restore the freshness to your carpet and upholstery.

Although we’d like to say yes…the answer is no. Many factors are involved in whether a particular stain can be removed. A few of these factors are the nature of the stain, the type of carpet fiber, how long the stain has been there and what, if anything, was used previously to get the stain out. Our knowledgeable technicians are trained and certified, and will take great care to provide the best results possible in removing spots and stains.